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GFC

This category contains 5 posts

BPO Predictions for 2012

It’s that time of the year again. Time to review what happened in 2011 and lay down some predictions for 2012. If anything we can all agree that 2011 was a very eventful year. We saw major global events unfolding that will surely be recorded in time as significantly historical. I thought it would be … Continue reading »

7 Megatrends for the Contact Center Industry

New White Paper wothy of reading Continue reading »

2010 Predictions for APAC BPO

2010 Predictions for APAC BPO
Joe Tawfik provides a brief outline of what may hold for the BPO industry in the APAC region in 2010. Continue reading »

What makes a leader truly great?

The question of this title blog can be answered in so many different ways. There are no right or wrong answers to this question. However, given the current state of the economy and world affairs I feel it is a question we should all be asking. Why, you ask? Well, given the way the world is at the moment I figure there are a lot of people out there currently hurting as a direct result of poor leadership. Continue reading »

The Greatest Tragedy of the GFC

The greatest tragedy of the GFC has nothing to do with the trillions of dollars that got flushed down the toilet and the millions of people that lost their jobs. To me the saddest aspect of the global financial crisis has been the realisation of how morally bankrupt many people have become. When times are … Continue reading »

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